| FAQs
Q - When a trial version of eQuill is registered,
is the client’s data lost when the registered version is installed?
A - The trial version of eQuill is a fully operational
version of the software and when it is registered, all data which
has been entered into the system is preserved.
Q - Can I use my own chart of accounts in
eQuill instead of the standard chart of accounts that is included
for each industry type?
A - Yes, the Chart of Accounts screen provides
the ability to modify the chart of accounts, and once modified,
it can be replicated for other clients.
Q - I have noticed that after a month has
been closed, eQuill will not allow you to go back into that month.
How can I change data in a closed month instead of making journal
entries?
A - Accountants are provided a Superuser password
that allows them to perform certain functions, such as reopening
a closed month, that are not available to clients.
Q - Since the client cannot go back to a month
that has been closed, how does the client make adjustments and corrections
to transactions previously entered in eQuill?
A - To modify a transaction previously entered
in the system, the user simply brings up the desired transaction
in the current month, modifies the transaction as required, and
then saves the modified transaction. If the transaction was originally
entered in a previous period, eQuill will include in the current
month's general ledger export, the corrected version of the transaction
and a complete reversal of the original transaction.
Q - When eQuill performs a backup of the database
it places the backup on the hard drive. How do I get a backup that
I can take off site?
A - The eQuill database backup can be copied
to a CD for offsite storage, or the database can be zipped and shipped
to the accountant's web site automatically, via FTP
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